Cancel or restart a subscription
How cancellation works, when access actually ends, and how to undo it.
- Request a management link from the extension, then open it.
- Choose Cancel subscription. The confirmation shows the exact date your Pro access runs until.
- You keep every Pro feature until that date and there is no further charge.
- Changed your mind? Open a management link again before that date and choose Undo cancellation.
A one-time Lifetime licence has nothing to cancel: there is no renewal.
Still stuck? Contact support and include what you were capturing and which browser you use.
Do not send your licence key or a screenshot containing it — we can find your licence from your checkout email address.